Two-factor authentication is a type of multi-factor authentication security method that requires two forms of identification to access an account. These factors can include something the user knows, like a password or username, and something they have, like a smartphone app or phone number. This process can help protect against certain types of fraud. You can enable two-factor authentication push notifications through digital banking.
With our new digital banking platform, statements are automatically available in electronic form. But help us reduce our carbon footprint by turning off paper statements. You can turn off paper statements by filling out the Secure Form inside your digital banking profile or you can call us at 301-863-7071. Why turn off paper statements?
eStatements are Greener
If all the members of CPFCU signed up for eStatements we would save approximately 8 trees per year*.
eStatements are Safer
When you sign up for eStatements you never have to worry about your statement sitting in your unsecured mailbox all day while you are at work.
eStatements are Faster
With eStatements your statement is available on the first business day of each month. We’ll even send you a reminder by email. Paper statements can take up to 10 days to work their way through the print shop, the mail house, the post office…
If you receive eStatements, they will be available for viewing within digital banking after you receive your notification through email at the beginning of the month. Statements that were generated prior to February of 2024 are also available within digital banking but will be stored separately from statements you received since then. Use the video and guide below to navigate to both new and historical statements.
Please remember that all statements have a new look moving forward. Here is an example of what new statements will look like and how to read information that is changed on them.
Mastercard and Mortgage statements are still located separately from your account statements. Follow the links below to view Mastercard and Mortgage statements.
Online Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. Bill Pay allows you to schedule payments, set reminders, make rush payments, and send money to friends and family all from one place. It's safe, secure, and easy to use. Here are many ways you can benefit from using Online Bill Pay.
Bill Pay is Greener
With Online Bill Pay, there are no checks to write or envelopes to mail. That's good news for you and the environment!
Bill Pay is Safer
Paying bills electronically means no risk of mailed checks getting lost or stolen. Plus, you can stop worrying about missing a bill payment when you set up reminders and automated recurring payments.
Bill Pay is Faster
With Online Bill Pay, you can receive and pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks.
